Policies

Cancellation

Hillhurst has a 14 day cancellation policy. A nominal cancellation fee will apply if cancelled within 14 days.

Early departures are considered cancellations and are subject to $100 charge. If we are able to rebook the room, we will refund the charge less a $30 service charge. This is not considered a penalty. It is simply used to recover from any business which we would have turned away while your room was being protected.

Check-In & Check-Out Times & Policies

Our check-in time is after 3:00 p.m. and out check-out time is by 11:00 a.m.

No Show

No shows will be charged the full room rate.  We trust that you will understand that it is necessary to do this as the room has been removed from our available inventory as soon as the room is booked.  Please check your holiday reservations arrangements carefully before heading out.

Smoking

Hillhurst is pleased to offer you a "Smoke Free" environment.  However if you choose to smoke in our Inn we will charge $150 to your credit card to cover the cost of professional deep cleaning service to rid the room of odours.

Children

Hillhurst Inn welcomes children travelling with their parent.  That said, it is a heritage inn, and as their parent you know your child best and whether they will fit into this type environment.  

No Pets Allowed

Group Policy

Hillhurst Inn has a Group Booking Policy. Group booking of more than 4 rooms require a 50% deposit which is refundable, less a $150 service charge, if cancelled within 3 weeks of the date of arrival.  If cancelled inside the 3 weeks th deposit will be forfeited.

Other

Room Damage - Hillhurst is one of those special properties which is furnish with fine antiques and fabric.  Guests who create damage through obvious neglect will be required to pay for the repairs. That said we also understand that accidents happen.  Hillhurst is a non-smoking property.   Guests smoking in the roooms will debited $300 from their credit card to cover the cost of professional specialty cleaning.


Contact Us

902-894-8004

877-994-8004

Location

181 Fitzroy Street

Charlottetown, Prince Edward Island, Canada

Location & Directions

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Latest News

Ratings & Affiliations

Canada Select

4½ Stars

CAA/AAA

Inns of Distinction of PEI

Tourism Industry Association of Prince Edward Island (TIAPEI)